Returns
Returns, back in stock.
Every return is received, inspected, restocked or refused, with its reason. The customer is notified, and so is the brand.
What you get
- Return reason for each order
- Status: received, under inspection, refunded, refused
- Restocking time tracked
- Return rate by client
- 1
Restocking time tracked, return by return.
- 2
Recurring reasons (size, defect, address error) reported back to the brand.
- 3
Each client’s return rate, over time.
Frequently asked questions
Is the customer notified?
Yes: both the customer and the brand are notified, and everyone can see where the return stands.
Do I need to change my software?
No. SupplyOS plugs into your WMS, your carriers and your clients’ tools: online stores, marketplaces, ERPs. Your tools keep running, SupplyOS makes them work together.
